Sunday, November 14, 2010

A Rant about Norton Internet Security

Let me start by saying that I am a long user of Norton - been using them (in various forms) for over 15 years now. But they just pulled a sneaky and nasty trick on me (and probably many other Norton customers).

Let me lay in a little background. It is generally my habit to be a bit stingy with renewing my subscription to Norton each year. Sometimes I buy a copy before the expiration date of my present edition and then, when the software expires, I load the new version in. Or I wait after expiration to buy a new copy when I happen to be at the software store or when I see a good deal come up (e.g. I get a reduced price or even free copy with my tax software package). The only minor aggravation with this somewhat relaxes attitude toward updating the software is that I can no longer get virus definition updates. Not a big problem - I still have the program running and I am protected.

Well, gues what sneaky trick Norton has played on their customers! Now when the subscription expires, they turn off the program! You are left high and dry with NO protection! Now there are two possibilities here -
A. the program is still running but they are fibbing a bit to try to scare you into buying an updated right NOW!!

B. The program is de-activated and you are out there with no protection!

Well, A is nasty and sly and sneaky but B is a real bastard. Both are reprehensible and Norton should be ashamed of them selves.

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